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Consumers will be faced with slow internet speed for a few days: PTCL


– Reuters / File
  • PTCL is making other arrangements after the Internet slowdown.
  • He says more capacity will be added in a few days.
  • Some consumers will still have a slow speed until added, he adds.

Pakistan Telecommunication Company Limited (PTCL) said on Monday that it has set up alternative channels for bandwidth to meet Internet usage needs in Pakistan, but users could still face slow connection for a few days. .

The service provider’s statement comes hours after an outage in the Southeast Asia-Middle East-Western Europe 4 (SEA-ME-WE 4) submarine cable that affected broadband speed in Pakistan.

PTCL said the switch to alternative channels has resulted in “an improved customer experience without any major impact on services.”

“Even more capacity will be added in a few days. However, customers could face a slight degradation in service across the country until more bandwidth is added,” he said.

SEA-ME-WE 4 is a fiber-optic submarine communication cable system that carries telecommunications between Singapore, Malaysia, Thailand, Bangladesh, India, Sri Lanka, Pakistan, United Arab Emirates , Saudi Arabia, Sudan, Egypt, Italy, Tunisia, Algeria and France.

In a separate statement, the Pakistan Telecommunications Authority (PTA) said that “a fault in one of the international submarine cables has been reported in the sea near Karachi, affecting some of the hourly internet traffic. peak”.

PTA said work is underway to eliminate the defect, which may take some time to rectify.

“PTA has asked operators to ensure uninterrupted internet services via alternative routes. “