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Hawaiian Airlines will offer free Starlink high-speed internet connectivity on its transpacific fleet

Hawaiian Airlines will offer free Starlink high-speed internet connectivity on its transpacific fleet

Press release from: Hawaiian Airlines
Posted: Monday April 25th 2022

Hawaiian Airlines today became the first major airline to announce an agreement with Starlink to provide free, low-latency high-speed Internet access to all passengers onboard flights between the islands and the continental United States, Asia and Oceania. Hawaii’s largest and oldest carrier will equip its Airbus A330 and A321neo aircraft, as well as an incoming fleet of Boeing 787-9s, with Starlink’s industry-leading satellite internet connectivity service.

“When we launch Starlink, we will have the best connectivity experience available in the air,” said Peter Ingram, president and CEO of Hawaiian Airlines. “We’ve waited for technology to catch up to our high standards for guest experience, but it will be worth it. Our guests can expect fast, seamless, and free Wi-Fi to complement our award-winning Hawaiian hospitality on board. .

“Hawaiian Airlines is ensuring its passengers will enjoy the high-speed Internet we expect in the 21st century, making hassles like downloading movies before takeoff a relic of the past,” said Jonathan Hofeller, vice president. commercial sales of Starlink to SpaceX. “With Starlink, the in-flight experience is greatly simplified so that once passengers board the aircraft, the internet works seamlessly throughout their flight. Soon, passengers will enjoy all the benefits to have the world’s best in-flight Internet connectivity from the comfort of their seats.

In Starlink’s constellation of advanced low-Earth orbit satellites, the latest of which uses a revolutionary laser mesh network, Hawaiian has found an ideal solution to ensure reliable, high-speed, low-latency connectivity on transpacific flights. Guests will be able to stream content, play live games with friends in the field, work and collaborate in real time, plan their Hawaiian vacation or share their special island moments on social media. Connecting to the internet will be seamless when guests board, with no registration pages or payment portals.

Hawaiian and Starlink are in the early stages of implementation and plan to begin installing the product on select aircraft next year. Hawaiian does not currently plan to roll out the service on its Boeing 717s that operate short flights between the Hawaiian Islands.

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance in each of the past 18 years (2004-2021), as reported by the U.S. Department of Transportation, and was named the No. 1 U.S. Airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys conducted by Travel + Leisure and TripAdvisor have placed Hawaiian among the top domestic airlines serving Hawaiʻi.

Now in its 93rd year of continuous service, Hawaiian is Hawaii’s largest and oldest airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaii and 16 U.S. gateway cities – more than any other airline – as well as service between Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering free meals to all passengers on transpacific routes and the convenience of no-change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawaii’s local airline, Hawaiian encourages customers to travel to Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian (@HawaiianAir) Twitter updates, become a fan on Facebook (Hawaiian Airlines) and follow us on Instagram (hawaiianairlines). For job postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online press room.

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