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Vadodara: For the past 10 years, Varsan Rathwa, who lives in a remote village of Chhota Udepur where even mobile connectivity is a problem, has run from pillar to post for valuing his land in the forest, but his efforts have failed. have not produced all results.
Last week, a single video call via Zoom with the district collector, as he sat in his village’s gram panchayat office, ended Rathwa’s woes forever.
Rathwa has been promised an assessment by the district administration and in a few days he will also receive all official papers at his gram panchayat office by email.
In an area where people have to climb hills just to make a phone call or have to wade through the waters of ravines and forests to reach a motorable road nearby, the district administration’s new initiative has been a big boon for people like Rathwa, who live in villages on the borders of Madhya Pradesh and Maharashtra.
The district administration, in the first of these Gujarat initiatives, put all gram panchayats on the digital map so that citizens do not have to reach out to the district or taluka headquarters.
“All gram panchayats have laptops and a broadband connection, so we asked them to create their separate email addresses. Whatever problems or issues that citizens face, they will be reported to us by email from the gram panchayats and their issues will be resolved accordingly, â€district collector Stuti Charan said.
All necessary papers and documents will also be sent in digital format. “We have created a back-end process for this so that as much of the paperwork as possible is done undocumented for the convenience of people,†Charan said. Once the issues are resolved, the documents or certificates will also be sent to applicants on WhatsApp or by email to gram panchayat.
The monthly “Swagat†program of all districts where collectors hear people’s issues directly will also run through Zoom. “Citizens can log in via their phones from their homes or from the gram panchayat office,†Charan told TOI.
“It is difficult to travel to Chhota Udepur because our village is not properly connected and we also have to spend a lot of money. But this way our work is done very comfortably, â€said Rathwa.
Last week, a single video call via Zoom with the district collector, as he sat in his village’s gram panchayat office, ended Rathwa’s woes forever.
Rathwa has been promised an assessment by the district administration and in a few days he will also receive all official papers at his gram panchayat office by email.
In an area where people have to climb hills just to make a phone call or have to wade through the waters of ravines and forests to reach a motorable road nearby, the district administration’s new initiative has been a big boon for people like Rathwa, who live in villages on the borders of Madhya Pradesh and Maharashtra.
The district administration, in the first of these Gujarat initiatives, put all gram panchayats on the digital map so that citizens do not have to reach out to the district or taluka headquarters.
“All gram panchayats have laptops and a broadband connection, so we asked them to create their separate email addresses. Whatever problems or issues that citizens face, they will be reported to us by email from the gram panchayats and their issues will be resolved accordingly, â€district collector Stuti Charan said.
All necessary papers and documents will also be sent in digital format. “We have created a back-end process for this so that as much of the paperwork as possible is done undocumented for the convenience of people,†Charan said. Once the issues are resolved, the documents or certificates will also be sent to applicants on WhatsApp or by email to gram panchayat.
The monthly “Swagat†program of all districts where collectors hear people’s issues directly will also run through Zoom. “Citizens can log in via their phones from their homes or from the gram panchayat office,†Charan told TOI.
“It is difficult to travel to Chhota Udepur because our village is not properly connected and we also have to spend a lot of money. But this way our work is done very comfortably, â€said Rathwa.
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