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Understanding UCC NetQ-Ug Internet Speed ​​Test App – Techjaja


NetQ-UG is an application developed by the Uganda Communications Commission (UCC) to accurately measure the speed at which users are browsing while browsing the Internet. The app enables end users of communication services to independently monitor and provide feedback on the quality of voice and data services provided by service providers in Uganda.

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The app is available for iOS, Android and internet users. It is similar to the popular speed test app and basically does the same thing, however, this app will help the UCC to know the quality of the different networks in Uganda and the location where the speed test was performed.

ALSO READ: Why Can’t UCC Establish Uganda High Speed ​​Internet Coverage Map?

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With the NetQ-Ug app, you can know the highest and lowest speed provided by your ISP. All you need to do is click on the “My Summary” page, you will find the details of your highest and lowest speed as well as the network delay.

There is a lot of jargon used in the app, so let’s start by defining them all. The unit of speed measurement by the NetQ-Ug application is made by Megabytes per second. One thing that is often confusing is the difference between a Megabyte (used for file size) and a Megabit (used for download speeds). People often assume that a download speed of 1 megabit per second (1 Mbps) will allow them to download a 1 megabyte file in one second. This is not the case, a Megabit is 1/8 the size of a Megabyte, which means that to download a 1MB file in 1 second you would need an 8Mbps connection. The difference between a gigabyte (GB) and a gigabit (GB) is the same, with a gigabyte being 8 times bigger than a gigabit.

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The download speed measured by NetQ-Ug is the speed at which you can pull data from the server to you. Most hook-ups are designed to download much faster than they download, as the majority of online activity, like loading web pages or streaming video, consists of downloads. Download speed is measured in megabits per second (Mbps). The download speed is the speed at which you send data from yourself to others. The download is required to send large files via email or to use video chat to talk to someone else online (since you need to send your video feed to them). Download speed is measured in megabits per second (Mbps).

Network delay or also known as Latency is an important feature in the design and performance of a computer network or a telecommunications network. A network delay specifies how long it takes for a bit of data to traverse the network from one node or endpoint to another. It is usually measured in multiples or fractions of a second.

NetQ-Ug vs other speed test apps

Many speed test providers available on the internet only measure last mile connectivity. Also, some of them measure by germinating multiple threads to present the overall bandwidth. Since ISPs limit the speed of individual threads (connections), multithreaded speed tests will provide virtually faster speed, which will not reflect a user’s normal internet speed experience. NetQ-UG does not do multi-threaded downloads, which gives the user their real internet speed. We also provide end-to-end connectivity speed and not just your speed to your ISP.

Other speed test providers place servers within your ISP, so only last mile speed is measured. Therefore, the speed you measure on other apps / websites may differ from the speed shown on NetQ-UG, since NetQ-UG only displays the actual connectivity speed experienced by the user, during activities. normal daily.

The NetQ-Ug app will help you find out if your ISP can help you with video streaming. Different video quality requires different data speed. Most online video platforms dynamically adjust the video quality to ensure smooth viewing of video content. Generally speaking, the following data rates are required for smooth video playback at the appropriate resolution:

  • SD: 2-3 Mbps
  • HD: 6-8 Mbit / s
  • 4K: 25 – 30 Mbps

While high speeds are needed to ensure smooth video playback, for live streams packet loss is also very important. Live streams, as the name suggests, only buffers 1-2 seconds of content. Therefore, if your network experiences high packet loss, it will start buffering.

Privacy policy when using the app

  • Downloading and installing the NetQ-UG application is voluntary and entirely controlled by the user of the device.
  • Use of the NetQ-UG web application is voluntary and fully controlled by the user of the device.
  • If you install the NetQ-UG application, you consent to the collection and sending of network data by the application periodically in the background to UCC. You also agree that the Commission may share this network data with service providers.
  • The data collected will be anonymized. No personal data that can identify a person will be collected (for example, mobile number, name, age, photographs or video images, personal e-mail address or online profiles, internet browsing history).
  • For a better experience, when using the NetQ-UG app, you may need to provide certain personally identifiable information. The information requested will be kept by UCC and used as described in this privacy policy.
  • To protect data, UCC assures users that all electronic storage and transmission of data is secured with appropriate security technologies.

Whenever you use the NetQ-UG app, if there is an error in the app / websites, we collect data and information (through third party products) on your phone / computer called Log Data. This log data may include information such as your device’s IP address, device name, operating system version, app configuration when using NetQ app- UG, the time and date of your use of NetQ-. UG application, and other statistics.

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