Story books

US consumer watchdog plans to regulate ‘buy now, pay later’ companies

Join now for FREE unlimited access to

Sep 15 (Reuters) – The U.S. Consumer Financial Protection Bureau (CFPB) plans to start regulating “buy now, pay later” (BNPL) companies like Klarna and Affirm Holdings (AFRM.O) amid concerns Funding related to their fast-growing products are hurting consumers, the agency said Thursday.

The watchdog, which does not currently oversee BNPL companies or products, will issue guidelines or a rule to align industry standards with those of credit card companies, he said. The agency also said it would implement appropriate surveillance reviews.

The development will be a blow to the sector, which is already under pressure due to rising financing costs and falling US consumer spending during soaring inflation. Read more

Join now for FREE unlimited access to

It also marks a major offensive for CFPB director Rohit Chopra, who has pledged to watch tech-focused companies as they increasingly encroach on the traditional financial sector.

“In the United States, we’ve typically had a separation between banking and commerce, but as big tech-like business practices are adopted in payments and financial services, that separation may disappear,” he said. he told reporters.


BNPL services, which allow consumers to split purchase payments into installments, have exploded in popularity as Americans have turned to online shopping during the coronavirus pandemic. Providers charge online retailers a fee for each transaction.

Following an investigation last year, the CFPB found that BNPL providers Affirm Holdings, Block’s (SQ.N) Afterpay, Klarna, PayPal (PYPL.O) and Australia’s Zip Co (ZIP.AX) had issued a total of 180 million loans in 2021, totaling $24.2 billion, an annual increase of more than 200% compared to 2019. read more

The CFPB in its report, however, said it was concerned their products posed risks to consumers, pointing to a lack of standardized disclosures across the five companies surveyed and the potential for consumers to become overstretched.

In particular, the CFPB said that because BNPL’s providers do not provide data to credit reporting agencies, lenders may have an incomplete picture of a borrower’s liabilities, including BNPL’s loans to corporations. competitors.

The agency also highlighted the collection of customer data as a consumer risk and said it would begin to identify data monitoring practices that BNPL companies should avoid.

In a statement, a spokesperson for Affirm said its top priority was “to empower consumers by providing a safe, honest and responsible way to pay over time, with no late or hidden fees.”

“Today represents a major step forward for consumers and honest finance, and we are encouraged by the CFPB’s findings following their review,” the spokesperson said, noting that the CFPB report acknowledged that the BNPL imposes significantly lower costs on consumers compared to traditional credit products.

A Klarna spokesperson said the company is “committed to financial well-being and consumer protection through industry innovation and proportionate regulation.”

“We are delighted that the CFPB has recognized the value that BNPL brings to consumers, including access to credit, ease of use and lower costs, especially in difficult economic times,” a spokesperson said. by Zip.

Penny Lee, CEO of the Financial Technology Association, a trade group that represents Afterpay, Klarna, PayPal and Zip, said in a statement that the report made it clear BNPL was a competitive alternative to high-interest credit products.

“We look forward to continuing to work with regulators like the CFPB to advance positive consumer outcomes,” she said.

The CFPB was created following the 2008 financial crisis to crack down on predatory lenders, such as mortgage companies and payday lenders.

Although the agency does not traditionally oversee BNPL companies, Chopra told Reuters in July that he believed he had the power to regulate the companies’ activities when they were similar to those of traditional financial services firms.

However, BNPL companies are likely to fight this claim.

Share prices of “buy now, pay later” public companies have been under pressure this year, with Affirm down more than 75% and Zip down 79%. Klarna’s valuation fell around 85% in July. Read more

Join now for FREE unlimited access to

Reporting by Hannah Lang in Washington; Editing by Michelle Price, Josie Kao, Jonathan Oatis and Diane Craft

Our standards: The Thomson Reuters Trust Principles.