The jungle book

Virgin Media broadband, phone and TV customers receive important warning


Virgin Media customers have been warned that their broadband, TV and phone bills will increase.

The company is set to raise prices by £ 56 a year for millions of customers across the country.

Customers will see their bills increase by £ 5 from March 1, BirminghamLive reports.

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A spokesperson for Virgin Media said: “While we recognize that a price change is never welcome, we are revising our rates to fuel more investment in our network and services, both now and in the future.

“We are committed to providing brilliant service and excellent overall value, and always giving our customers more for their money than anyone else. “

Commenting on the annual price increase, a spokesperson for Virgin Media said: “Through continuous investment, improvement and innovation, we are committed to providing excellent value for money and quality service to our customers. .

“Over the past year, our customers have used their connectivity more than ever before, with data usage increasing at the fastest rate we’ve ever seen. We already invest over £ 1 billion in our network each year and consistently give our customers more megabits for their money, but to meet that demand sometimes we need to revise our prices.

“Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. We are currently writing to cable customers to communicate these changes transparently and will continue to work around the clock to ensure we deliver our customers and keep them connected at a time when it has never been more important.

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